Once your Windows 11 system successfully recognizes the driver, use the Poly Lens application to adjust these critical settings for the best video quality: Recommended Configuration Set to 60Hz (North America) or 50Hz (Europe) Eliminates vertical lines caused by room lighting. Backlight Compensation Enable if sitting in front of a bright window Prevents your face from appearing as a dark silhouette. Tracking/Zoom Manual adjusting via software slider Tailors the field of view to crop out messy backgrounds.

Replug the camera into a different USB port. Windows 11 will scan the hardware and install a fresh copy of the native UVC driver. Fix 3: Update USB Host Controller Drivers

This guide covers everything you need to know about setting up, updating, and troubleshooting the . 1. Do You Need a Dedicated Driver for Windows 11?

Which (Teams, Zoom, etc.) is failing to see the camera?

: Highly recommended for Windows 11. It allows you to update firmware , adjust color/brightness, and manage pan-tilt-zoom (PTZ) controls.

Right-click and select Uninstall device .

Windows 11 will show a notification that it is setting up the device. Wait for the notification "Device is ready." Verify in Device Manager: Right-click the Start menu and select Device Manager . Expand Cameras or Imaging Devices .

If you are still facing issues, please provide specific error messages or behavior, such as: Is the camera detected at all in Device Manager?